technical support
Let our Technicians walk you through the rough spots. Our mission is to help organizations achieve their business goals by combining sound business practices with appropriate technology tools. PC Ingenuity, Inc has received acclaim for the speed and quality of its technical support.
We don't simply measure our performance by the number of issues closed but also by the customer support and training given. 
We've been taking care of clients for more than 5 years and have earned
a reputation for integrity and reliability. We make customer service our top priority. Call now to get instant access to tech experts for multiple brands of PCs, software and connected devices, all in one place.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
Support Login
Or
Check Ticket Status
We provide archives and history of all your support requests complete with responses.
customers support
- Phone Support - 1-708-377-5480 Ext 1 or 1-888-377-5480 Emergencies.
- Chat Support
- Email Support - support@pcingenuity.com
- Annual Discount Plans
- Small Business Plans
- Support for Windows 7, Vista, XP
- Install, repair, update & configuration
- Setup a home or office network
special support
- Customer service is our top priority.
- If you have a Technology emergency please contact us immediately at (888) 950-9003 or (708 377-5480 Option 1 so we can get you back up and running. Standard service hours are Monday through Saturday, 9:00 a.m. to 6:00 p.m. Service calls after business hours may be at additional cost. For general service or support inquiries please contact us at Support@PCIngenuity.com
- Let us help you in your upgrade decision making.
- PC Ingenuity, Inc can help you make your digital technology decisions. Let one of our experts discuss your upgrades or added automations.
Online support
Resolve your operating system, business applications, virus & malware,
internet connectivity, display driver, sound driver, computer speed,
camera, usb key, printer, fax, mp3 player and many other issues.
On Line Support recognizes the time constraints put on families and businesses. On Line Support is flexible to fit the needs of our customers
day. Support and installation times are available to fit those busy schedules. Customer Satisfaction is always priority number one. On Line
Support will make sure the needs of every customer is evaluated and maintained on a individual basis. Read More
Special proposition
Contract our people to give your company suppport. With a professional staff of A+ and Network+ Certified IT Professionals on hand, On Line Support can help with many networking, internet, and general computing needs.
